CONNECTED MALAYSIA

How internet access transformed Malaysian digital life

SECTION 1 | Growth of Connectivity

1

Mobile and broadband growth

Mobile subscriptions rapidly transformed Malaysia’s digital landscape.

2

SMS decline after messaging apps

SMS usage collapsed after internet-based messaging became mainstream.

3

Wireless overtook fixed broadband

Wireless broadband rapidly became Malaysia’s dominant internet infrastructure.

4

Malaysian online lifestyle

Entertainment and communication dominate online activity.

SECTION 2 | Internet Speed Evolution

5

Malaysia mobile internet speed evolution

Mobile internet performance improved dramatically across Malaysia over time.

SECTION 3 | Digital Experience in Malaysia

6

Customer satisfaction comparison

Fibre broadband users reported higher satisfaction than mobile broadband users.

7

Main internet frustrations

Slow loading and buffering remain major frustrations.

8

Malaysia’s digital ecosystem

Messaging Platforms

Streaming Platforms

Shopping Platforms

Social Media Platforms

Messaging, shopping, streaming, and social media dominate Malaysian digital behaviour.